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PagoNxt Emoney EDE, S.L. is an electronic money institution (hereinafter referred to as We or PagoNxt). Our clients are companies and banking or non-banking financial institutions (legal entities, hereinafter referred to as the Client(s)).
The purpose of this privacy policy is to explain in a transparent, clear, and simple way how we collect, process, and protect personal information. It is also to ensure that PagoNxt does not trade with personal information and that it allows data subjects to handle it in accordance with applicable law.
This notice is addressed to natural persons whose personal information may be processed by PagoNxt Payments UK. There are different types of data subjects to which we will refer in this document:
For ease of understanding, we have included the most relevant information in the table below. You can find more detailed information in the following section and contact our Data Protection Officer (DPO) for any further clarification or query by writing to privacy.trade@pagonxt.com or through any of our contact channels.
Yes, the data that PagoNxt requests either directly from you, for example when you contact us for information, or from your company when We ask you to provide us with your proxies and send us the powers of attorney or confirm who are the members of your board of directors, or provide us with a contact, are necessary for the purposes for which they are requested and therefore mandatory.
International transfers outside the European Economic Area are not carried out. In the event that at any time these should be carried out they will be carried out with the appropriate guarantees (such as the Standard Contractual Clauses approved by the European Commission), which, will, after request, be available to the data subjects.
Notwithstanding the provisions of the preceding paragraph, transfers outside the European Economic Area to countries without an equivalent level of protection may be made where such transfers are strictly necessary for the performance of a contract between PagoNxt and a third party in the interest of the data subject (art. 49.1.c GDPR). This is the case when we provide payment services and the payment is to an account in an entity outside Europe and therefore it is necessary to communicate the data either directly to the beneficiary's bank or to correspondent banks, payment operators or payment systems outside Europe. For more information about international transfers, please write to privacy.trade@pagonxt.com.
You have the following rights:
You can also file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
If you would like more information on data protection rights, you can access the AEPD's infographic on the subject here.
To exercise your rights, please send us an email to privacy.trade@pagonxt.com or contact us through any of our channels indicating that you are exercising your rights under the GDPR. Remember you may have to provide some documentation to prove your identity, for example your ID card.
At PagoNxt we are committed to security and apply technical and organizational measures to ensure the integrity, availability and confidentiality of your data. For example, all persons who can access personal information are subject to a contractual obligation of confidentiality, we use Data Lost Prevention (DLP) measures, encryption of information in transit and at rest, access control, secure passwords, etc.
As We have already explained, in some cases the personal information We collect is not received directly from the data subject, but is communicated to us by another person who represents or provides services for our Client.
If you are such a person, you represent that you have sufficient authority to both, act on behalf of our Client and to communicate such personal information to us, and you warrant that the communicated information is true, accurate, complete and up to date. In addition, on behalf of the Client, you will inform the data subjects of the communication and indicate that he/she may review this document either online at emoney.pagonxt.com or, if applicable, show him/her a physical copy of this document.
Remember that any commercial information about PagoNxt products or services or about products of Santander Group entities (including PagoNxt Group) that you may receive to the professional mail We may have from you as a Representative or Applicant, is addressed to our Client, never to you as an individual. Even so, you can at any time express your opposition or the one of the Client you represent, to receive such communications or withdraw your consent in the case of communications based on the same.
If it becomes necessary for us to change the content of this privacy policy, we will inform you of the relevant aspects and indicate the date from which they will apply. We will also publish the changes on our website.
3a) Management of the recruitment process
3 b) Resolution and management of queries
3 c) Candidate screening
We may share your personal data:
We may share your personal information with companies that provide services to us and with whom we have entered into a data processing agreement in accordance with applicable law. These will process your data on our behalf and following our instructions.
We do not directly transfer your data outside the EU. But, among the service providers we have, mainly cloud service providers or certain applications, some offer support for 24/7 incidents, which motivates that, in very limited and specific cases, limited access can occur (in time, form and scope) to your personal data from a location outside the EU. For these cases we have provided adequate guarantees in accordance with the data protection regulations. If you want to request additional information you can do so by contacting the corresponding DPO.
We will process your personal data for as long as the selection process lasts and, where appropriate, as necessary to manage queries. Once the process is complete, we will retain your information in case of future opportunities in which you may be interested in a maximum period of one year unless you indicate your wish not to do so (right of objection). After that period and unless you expressly authorize us to keep them for a longer period, we will proceed to block the information and delete it after the period of exercise of actions (5 years).
You have the following rights, that can be exercise by email to privacy.trade@pagonxt.com :
Access: in other words, we tell you what information we have about you.
Rectification: we correct the information we hold about you if it is incorrect.
Cancellation or deletion: we delete your data when they are no longer needed or when we are processing them because you have given us your consent.
Opposition: when the processing of your data is based on a legitimate interest.Limitation of processing: for example, where you have challenged the accuracy of the data themselves.
Portability: by requesting that we communicate your data to a third party in a structured, commonly used, machine-readable format, where possible, or to you.
The right not to be subject to automated decisions: that we do not base a decision that has legal effect on you or significantly affects you on automated processing, with some exceptions.
You can also file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es
Last update: February 2024
PagoNxt Payments UK Ltd., is an electronic money institution (hereinafter referred to as We, Us or PagoNxt Payments UK). Our clients are companies and banking or non-banking financial institutions (legal entities, hereinafter referred to as the Client(s)).
The purpose of this privacy policy is to explain in a transparent, clear, and simple way how We collect, process, and protect personal information. It is also to ensure that PagoNxt Payments UK does not trade with personal information and that it allows data subjects to handle it in accordance with applicable law.
This notice is addressed to natural persons whose personal information may be processed by PagoNxt Payments UK. There are different types of data subjects to which we will refer in this document:
For ease of understanding, we have included the most relevant information in the table below. You can find more detailed information in the following section and contact our Data Protection Officer (DPO) for any further clarification or query by writing to privacy.trade@pagonxt.com or through any of our contact channels.
Yes, the data that PagoNxt Payments UK requests either directly from you, for example when you contact us for information, or from your company when We ask you to provide us with your proxies and send us the powers of attorney or confirm who are the members of your board of directors, or provide us with a contact, are necessary for the purposes for which they are requested and therefore mandatory.
International transfers outside the European Economic Area are not carried out. In the event that at any time these should be carried out they will be carried out with the appropriate guarantees, which, will, after request, be available to the data subjects.
Notwithstanding the provisions of the preceding paragraph, transfers outside the European Economic Area to countries without an equivalent level of protection may be made where such transfers are strictly necessary for the performance of a contract between PagoNxt Payments UK and a third party in the interest of the data subject (art. 49.1.c UK GDPR). This is the case when we provide payment services and the payment is to an account in an entity outside Europe and therefore it is necessary to communicate the data either directly to the beneficiary's bank or to correspondent banks, payment operators or payment systems outside Europe. For more information about international transfers, please write to privacy.trade@pagonxt.com.
You have the following rights:
You can also file a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/make-a-complaint/data-protection-complaints/data-protection-complaints/
If you would like more information on data protection rights, you can access the ICO’s information on the subject here.
To exercise your rights, please send us an email to privacy.trade@pagonxt.com or contact us through any of our communication channels indicating that you are exercising your rights under the GDPR. Remember you may have to provide some documentation to prove your identity, for example your Driving Licence.
At PagoNxt Payments UK we are committed to security and apply technical and organisational measures to ensure the integrity, availability and confidentiality of your data.For example, all persons who can access personal information are subject to a contractual obligation of confidentiality, we use Data Lost Prevention (DLP) measures, encryption of information in transit and at rest, access control, secure passwords, etc.
As We have already explained, in some cases the personal information We collect is not received directly from the data subject but is communicated to us by another person who represents or provides services for our Client.
If you are such a person, you represent that you have sufficient authority to both, act on behalf of our Client and to communicate such personal information to us, and you warrant that the communicated information is true, accurate, complete and up to date. In addition, on behalf of the Client, you will inform the data subjects of the communication and indicate that he/she may review this document either on line at our website or, if applicable, show him/her a physical copy of this document.
Remember that any commercial information about PagoNxt Payments UK products or services or about products of Santander Group entities (including PagoNxt Group) that you may receive to the professional mail We may have from you as a Representative or Applicant, is addressed to our Client, never to you as an individual. Even so, you can at any time express your opposition for the Client you represent, to receive such communications or withdraw your consent in the case of communications based on the same.
If it becomes necessary for us to change the content of this privacy policy, we will inform you of the relevant aspects and indicate the date from which they will apply. We will also publish the changes on our website.
a) Management of the recruitment process
3 b) Resolution and management of queries
3 c) Candidate screening
We may share your personal data:
We may share your personal information with companies that provide services to us and with whom we have entered into a data processing agreement in accordance with applicable law. These will process your data on our behalf and following our instructions.
We do not directly transfer your data outside the EU. But, among the service providers we have, mainly cloud service providers or certain applications, some offer support for 24/7 incidents, which that, in very limited and specific cases, limited access can occur (in time, form and scope) to your personal data from a location outside the EU. For these cases we have provided adequate guarantees in accordance with the data protection regulations. If you want to request additional information you can do so by contacting the corresponding DPO.
We will process your personal data for as long as the selection process lasts and, where appropriate, as necessary to manage queries. Once the process is complete, we will retain your information in case of future opportunities in which you may be interested in a maximum period of one year unless you indicate your wish not to do so (right of objection). After that period and unless you expressly authorise us to keep them for a longer period, we will proceed to block the information and delete it after the period of exercise of actions (5 years).
You have the following rights, that can be exercise by email to privacy.trade@pagonxt.com :
Access: in other words, we tell you what information we have about you.Rectification: we correct the information we hold about you if it is incorrect.
Rectification: we correct the information we hold about you if it is incorrect.
Cancellation or deletion: we delete your data when they are no longer needed or when we are processing them because you have given us your consent.
Opposition: when the processing of your data is based on a legitimate interest.
Limitation of processing: for example, where you have challenged the accuracy of the data themselves.
Portability: by requesting that we communicate your data to a third party in a structured, commonly used, machine-readable format, where possible, or to you.
The right not to be subject to automated decisions: that we do not base a decision that has legal effect on you or significantly affects you on automated processing, with some exceptions.
You can also file a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/make-a-complaint/data-protection-complaints/data-protection-complaints/
If you would like more information on data protection rights, you can access the ICO’s information on the subject here.
Last update: February 2024
