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To become a client, you need to go through our onboarding process. This process will help us verify your information to comply with regulation. It's made up by six sequential stages:
For specific businesses such as Corporates, this process can be specially quick thanks to our fully digital onboarding process! If not, you will go through our regular assisted onboarding process, supported by our Client Experience and Sales teams. You can contact with us and they'll get everything ready for you!
PagoNxt uses SantanderID app to guarantee a secure access to your profile (e.g. authorize transactions, access your acount, etc.), mainly when operating via Client Portal
This App has been developed by Santander Group (our parent company) following strict security guidelines, and can be downloaded on the App Store and Google Play.
Unfortunately, there may be some instances where we will not be able to proceed with an application, such as restrictions and regulations imposed upon us by our partners around the world.
Additionally, please note that due to regulation we may be unable to share specific details about our onboarding decisions.
As a provider of financial services, PagoNxt follows the anti-money laundering and counter-terrorism financing guidelines and regulations for the countries in which we operate.
To meet these regulatory requirements and complete account opening, you need to provide specific information about your business (e.g. business name, address, company registration number, countries of operations, recurrent flows, etc.), it's beneficial owners and directors. These details will be verified by supporting documents and checks.
PagoNxt offers accounts in multiple currencies to a wide range of businesses either looking for payment solutions to operate globally or increasing its cross-border capabilities to serve their clients better (we do not serve individuals directly).